Soft99 Terms & Conditions of Platform Use
This document sets out the terms and conditions governing the use of the soft99 platform. By accessing or using any part of the soft99 platform, you are deemed to have read, understood, and agreed to be bound by all provisions stated herein. Please read carefully before registering or making any transaction.
Last Updated: January 2026
Acceptance of Terms and Conditions
By registering an account, logging in, or continuing to use soft99's services, you confirm that you are at least 18 years of age and legally eligible to use this platform under the laws applicable in your jurisdiction. If you do not agree with any part of these terms, you must stop using the platform immediately.
Soft99 reserves the right to update or modify these terms at any time. Changes will take effect immediately upon publication on this website. It is the user's responsibility to review the terms periodically to stay informed of the latest rules that apply.
Account Creation and User Security
Each user is permitted to hold only one registered account on soft99. Multiple accounts are strictly prohibited and may result in account termination without notice. When registering, you are required to provide accurate, current, and complete information. soft99 reserves the right to verify a user's identity at any time.
You are solely responsible for maintaining the confidentiality of your username and password. All activity that occurs through your account is considered your own. If you suspect that your account has been accessed without authorisation, you must notify the soft99 support team immediately. Using a strong password and keeping it confidential is strongly recommended.
- Registration information must be truthful and accurate.
- Only one account is permitted per user.
- Passwords must be kept private and not shared with anyone.
- Users must be 18 years of age or older to register.
User Responsibilities and Platform Usage Rules
Soft99 users agree to use this platform for lawful purposes only. The following activities are strictly prohibited on the soft99 platform:
- Using software or automated methods to access or manage an account without authorisation.
- Engaging in fraud, system manipulation, or any action that compromises the fairness of gameplay.
- Attempting to hack, infiltrate, or disrupt the platform's security systems.
- Spreading false or misleading information relating to soft99.
- Using another person's account without the express authorisation of the account holder.
Violation of any of the above rules may result in permanent account suspension or termination, as well as appropriate legal action at soft99's discretion.
Payment Information and MYR Transactions
All transactions on the soft99 platform are conducted in Malaysian Ringgit (MYR). Accepted deposit methods include FPX, TNG eWallet, and local bank transfers. Users are responsible for ensuring that all payment details provided are accurate and that the bank account used is registered in the name of the account holder.
All withdrawal requests are subject to identity verification and compliance with any wagering requirements applicable to bonuses or promotions received. soft99 reserves the right to withhold or cancel transactions suspected of involving fraud or illegal activity. Any chargebacks or transaction disputes must be raised within the timeframe stipulated by the platform.
Minimum and maximum limits for deposits and withdrawals vary depending on the payment method and account tier. Users are advised to check the current limits in their account wallet section before making any transaction.
Liability Limitations, Account Policies, and Intellectual Property
Soft99 Limitation of Liability
Soft99 shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of this platform, including but not limited to service interruptions, data loss, or damage caused by third parties. The platform is provided on an "as is" basis and soft99 makes no warranties regarding the continuity or accuracy of the service at any time.
Account Suspension and Closure
Soft99 reserves the right to suspend or close a user's account without prior notice in the event of a terms violation, fraudulent activity, or at the platform's absolute discretion. Users whose accounts are terminated due to a terms breach are not entitled to any outstanding balance or rewards. Appeals may be submitted through soft99's customer support channels.
Intellectual Property
All content on the soft99 platform, including logos, interface design, text, images, software, and marketing materials, is the exclusive intellectual property of soft99 or its relevant licensors. Users may not copy, distribute, modify, or use any such content without prior written consent from soft99.
Third-Party Links
The soft99 platform may contain links to third-party websites or services. soft99 is not responsible for the content, privacy policies, or practices of any such third-party sites. Access to external sites is entirely at the user's own risk.
Changes to Terms and Governing Law
Soft99 reserves the right to amend, add, or remove any part of these terms and conditions at any time without prior notice. Users are advised to review this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.
These terms are governed by and construed in accordance with the laws applicable in Malaysia. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Malaysia.
If you have any questions regarding these terms and conditions, you may contact our support team by email at [email protected] or by visiting the FAQ us for more information.